Need some help? We are available to answer all your questions!
To ensure that your queries do not remain unanswered, we compiled all your most frequently asked questions.
We also know that some issues can not wait or can be more specific. In that case, do not hesitate to contact our team from Monday to Friday, from 9 a.m to 4:30 p.m.
What are the prerequisites or IT equipment needed?
Codata Explorer is a SaaS solution. Therefore, in order to use it, no prior installation on your computer is necessary. All you need is an Internet connection and the proper computer equipment.
What does my Codata Explorer subscription include?
The offer includes ongoing access to Codata Explorer and its use within the framework of the number of users chosen, the number of Codata Units available and the options purchased. Codata search tools and data are available all the time. You also receive support from our team to help understand the platform correctly: demos, customer support by email or telephone, chatbox.
How long does a subscription to Codata Explorer last?
The subscription period is twelve months and it is renewable every year.
How much does it cost to subscribe to Codata Explorer?
The price of your subscription is established according to your needs. A series of variables should be taken into account when setting the price of your annual subscription: the number of users, the number of Codata Units needed and the options you decide to add to your plan.
Can I get a demo of Codata Explorer?
Bien sûr ! Que vous soyez intéressé par nos données ou déjà client, nous proposons des démos personnalisées et adaptées aux besoins de vos équipes.
Of course! Whether you are interested in our data or already a client, we offer personalised demo that cater to the needs of your team.
How can I log in to Codata Explorer?
It is very easy to log in to Codata Explorer. You simply have to click on the icon “Customer area” at the top of the page. Then, enter your username and your password and there you have it! If you don’t have your username and/or your password yet. Please contact us.
In which language is Codata Explorer available?
You can use Codata Explorer in French and in English. You can select the language of your choice and modify your settings at any time.
I would like to order a Codata Key Plan. How should I place my order?
For all your orders regarding Codata Key Plans, please contact us by filling in this form. Our team will get back to you as soon as possible to analyse your needs and provide you with an estimate.
I would like to order a file from Codata Files. How should I place my order?
For your orders regarding Codata Files, please contact us by filling in this form. Our team will get back to you as soon as possible to analyse your needs and provide you with an estimate.
Why should you choose Codata?
Since 1989, Codata guarantees you exclusive, accurate and verified on the field data. Our data is presented on an ergonomic platform to ensure easy and quick searches. As of today, we have more than 200 satisfied clients. The proof of their satisfaction? 9 clients out of ten renew their subscription!